Team Lead, RCM Operations

Job Summary

Serving as the operational lead for assigned enterprise-level client accounts, the full-time Team Lead, RCM Operations will manage accounts receivable performance, identify operational improvements, and drive successful revenue cycle outcomes while working remotely.

Key Responsibilities

• Oversee operational performance for enterprise client accounts, ensuring efficient revenue cycle workflows and issue resolution
• Conduct root cause analysis of claims issues and collaborate with internal teams to implement process improvements
• Facilitate team development through training, coaching, and performance management to enhance operational effectiveness

Required Qualifications

• Minimum of 2 years of experience managing billing and collections in the healthcare industry
• Strong leadership skills with a proven track record in team development and change management
• Proficiency in revenue cycle management software and tools, including Microsoft Excel and Google for Business
• Ability to analyze operational data and translate findings into actionable recommendations
• Experience in fostering a culture of continuous improvement within a team environment