Team Lead Support Coordinator

Job Summary

Overseeing a team of Coordinators, the full-time Team Lead Support Coordinator will ensure the delivery of appropriate care and services to members while managing departmental responsibilities in a remote setting.

Key responsibilities:

• Supervises team activities including case creation, assessment screenings, and processing correspondence
• Analyzes and coordinates daily activities of team members to meet productivity goals in quality and accuracy
• Fosters a collaborative team environment and supports continuous improvement initiatives across departments

Required qualifications:

• High School Diploma or GED
• Experience in roles requiring clear and professional written and verbal communication
• Proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook