Team Lead, Trust and Safety

Location: Remote

Compensation: Salary

Reviewed: Thu, Apr 30, 2026

This job expires in: 30 days

Job Category: Quality Assurance

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced, Senior Level

Job Summary

A company is looking for a Team Lead, Trust and Safety.

Key Responsibilities

Translate strategy into actionable goals and workflows for the team
Manage and improve AI-assisted workflows and document failure patterns
Review complex cases and provide real-time coaching on case handling

Required Qualifications

Experience in Trust & Safety, Operations, Risk, or a similar field
Demonstrated experience as a team lead or mentor
Fluency with AI-assisted workflows and tools
Ability to make risk-informed decisions with incomplete information
Comfort with metrics and QA frameworks

COMPLETE JOB DESCRIPTION

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