Team Manager, SRE

Job Summary

Leading a team of Site Reliability Engineers, the full-time Team Manager, SRE will drive technical excellence, manage critical incidents, and promote continuous improvement while working remotely during specified hours in IST.

Key responsibilities

• Lead and mentor the SRE team to ensure timely incident resolution and professional growth
• Drive strategic service delivery by optimizing workload distribution and exceeding SLA targets for enterprise clients
• Act as the primary point of contact for critical escalations, providing technical guidance and direction

Required qualifications

• A minimum of 3 years of experience managing technical teams, particularly SRE and DevOps engineers
• Proven experience in managing complex enterprise client relationships and acting as a trusted advisor
• Strong knowledge of SRE/DevOps practices, including CI/CD orchestration and deployment automation
• Experience with Google Cloud Platform (GCP) and Infrastructure as Code (IaC) tools like Terraform
• Hands-on experience with microservices architecture, containerization, and CI/CD pipeline tools