Team Manager, SRE

Job Summary

Leading a team of Site Reliability Engineers, the full-time Team Manager, SRE will drive strategic service delivery and operational excellence remotely while ensuring technical excellence and professional growth among team members.

Key responsibilities

• Lead and mentor the SRE team to ensure timely resolution of incidents and promote continuous improvement
• Act as the primary point of contact for critical escalations and severity-1 incidents, providing guidance and technical direction
• Collaborate with management on performance metrics, resource planning, and conduct performance reviews for team members

Required qualifications

• A minimum of 3 years of experience leading technical teams, particularly in SRE and DevOps
• Proven experience managing complex enterprise client relationships and acting as a trusted advisor
• Strong knowledge of Google Cloud Platform (GCP) and Infrastructure as Code (IaC) tools, especially Terraform
• Hands-on experience with microservices architecture, containerization, and CI/CD pipeline tools
• Exceptional crisis management skills with a focus on system reliability and operational excellence