Team Member Fund Assistant

Job Summary

A company is looking for a Team Member Fund Assistant for a 3+ month contract position in Brentwood, TN.

Key Responsibilities

• Handle phone calls and emails related to Team Member Assistance Fund Requests
• Assist with application intake and record information on an Excel spreadsheet
• Manage follow-ups and confirm receipt of applications via email

Required Qualifications

• Experience in customer service or related fields
• Proficient in Microsoft Excel and Outlook
• Ability to manage high-tension and emotional situations
• Experience working with a Public Charity or similar organization is a plus
• Understanding of leave of absence needs is beneficial