Tech Customer Support

Job Summary

A company is looking for a Tech Customer Support professional.

Key Responsibilities

• Manage and troubleshoot requests from users across various platforms
• Communicate in real-time with users and forward requests to relevant internal teams
• Maintain familiarity with the platform and update stakeholders on complex issues

Required Qualifications

• Familiarity with the company's platforms and products
• Proficiency with developer tools and knowledge of Windows & Linux operating systems
• Previous experience in web application development
• Experience with scripting languages such as Powershell, Bash, or Python
• Some experience with networks and network engineering