Tech-savvy Paralegal

Job Summary

To enhance customer satisfaction and retention, the full-time remote Tech-savvy Paralegal will manage legal drafting, provide customer service support, and assist with technical setups while ensuring clients achieve their desired outcomes using the company's services.

Key Responsibilities

• Draft and review legal documents tailored to customer requirements
• Respond to customer inquiries and manage requests regarding services and account management
• Assist customers with technical setups and ensure proper administration of connections

Required Qualifications

• Prior experience in customer success or a similar role is preferred
• Proficiency in drafting legal documents
• Familiarity with LegalTech concepts
• Experience working with diverse companies across various industries
• Proficiency in modern web tools like Google Docs