Tech-savvy Paralegal

Job Summary

To enhance customer satisfaction and retention, the full-time remote Tech-savvy Paralegal will manage legal drafting, provide customer service support, and assist with tech setup for clients using our services.

Key Responsibilities

• Draft and review legal documents tailored to customer requirements
• Respond to customer inquiries and ensure prompt handling of requests
• Support customers in setting up connections with their source code management platforms

Required Qualifications

• Prior experience in customer success or a similar role preferred
• Proficiency in drafting legal documents
• Familiarity with LegalTech concepts
• Experience using modern web tools like Google Docs
• Strong organizational skills and ability to multitask in a fast-paced environment