Tech-savvy Paralegal

Job Summary

To enhance customer satisfaction and retention, the full-time remote Tech-savvy Paralegal will manage legal drafting, provide customer service support, and assist with technical setup for clients while championing customer success.

Key Responsibilities

• Draft and review legal documents tailored to client requirements
• Respond to customer inquiries and ensure prompt handling of requests related to services and account management
• Assist customers in setting up connections between their source code management platforms

Required Qualifications

• Prior experience in customer success or a similar role is preferred
• Proficiency in drafting legal documents
• Familiarity with LegalTech concepts
• Proficiency in modern web tools like Google Docs
• Strong organizational skills and the ability to multitask in a fast-paced environment