Tech Support Specialist

Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Wed, Jun 05, 2024
This job expires in: 11 days

Job Summary

A company is looking for a Tech Customer Support Agent.

Key Responsibilities:
  • Manage requests from customer user-base across HTB platforms
  • Communicate with users via Intercom and occasionally through Discord
  • Update stakeholders on progress of technically complex issues

Required Qualifications:
  • Good knowledge of Windows & Linux operating systems
  • Experience in web applications development
  • Experience in scripting languages like Powershell, Bash, Python
  • Experience with networks and network engineering
  • Process and evolution oriented mindset

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