Tech Support Specialist

Job Summary

A company is looking for a Tech Support Specialist.

Key Responsibilities

• Complete support and project tickets while following established processes
• Manage desktop computers, badge access systems, and computer inventory
• Facilitate new user onboarding, application deployment, and maintain office equipment

Required Qualifications

• Minimum of 2 years experience in desktop/help desk support
• Familiarity with Windows, Intune, G Suite, Office, and Active Directory
• Knowledge of computer security, anti-virus, and patch management
• Basic understanding of cloud services and network troubleshooting
• Candidates must be within commuting distance to Boston, MA