Technical Account Management Manager

Job Summary

A company is looking for a Manager of Technical Account Management, Remote.

Key Responsibilities

• Manage day-to-day activities of Technical Account Managers and track their performance using Salesforce
• Deliver technical presentations and product demonstrations to internal and external customers
• Gather customer feedback to drive continuous improvement and collaborate with various teams for product enhancement

Required Qualifications

• Bachelor's Degree in Business or a related field
• 3+ years of experience in cybersecurity, SLED, or SLTT
• 3+ years of technical account management experience
• 2+ years of supervisory experience managing direct reports
• Familiarity with customer relationship management systems, preferably Salesforce