Technical Account Management Manager

Job Summary

A company is looking for a Manager, Technical Account Management.

Key Responsibilities

• Oversee a team of Technical Account Managers to ensure exceptional technical support and account management
• Develop and implement scalable processes and AI-assisted workflows for managing complex enterprise accounts
• Drive data-led change by identifying organizational risks and translating insights into actionable strategies

Required Qualifications

• Minimum of 3 years in a people management role with experience leading technical account managers
• Proven success in achieving technical account management goals in a fast-paced environment
• Exceptional influencing skills with the ability to communicate complex technical data to executive stakeholders
• Bachelor's degree in a technical or business field, or equivalent practical work experience
• Demonstrated expertise in IoT, APIs, SQL, and scripting languages is preferred