Technical Account Manager

Job Summary

A company is looking for a Product Technical Account Manager who is passionate about customer success and technical problem-solving.

Key Responsibilities

• Serve as the primary technical point of contact for assigned enterprise accounts
• Conduct recurring technical review meetings with customers to address issues and prioritize needs
• Collaborate with internal teams to ensure customer needs are met and advocate for roadmap inclusion

Required Qualifications

• 5+ years of experience in Technical Account Management, Enterprise Customer Success, or related roles in a SaaS environment
• Strong understanding of APIs, integrations, and data workflows
• Experience working with cross-functional product and engineering teams
• Proven ability to manage multiple enterprise accounts simultaneously
• Ability to prioritize competing customer demands with strategic judgment