Technical Account Manager

Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Mon, Feb 12, 2024
This job expires in: 11 days

Job Summary

A company is looking for a Technical Account Manager.

Key Responsibilities:
  • Manage the entire lifecycle of partner sites from launch through ongoing support and maintenance
  • Work with small- and medium-sized news publishers to migrate their sites to WordPress and launch on the Newspack platform
  • Troubleshoot technical and editor-facing issues, optimize platform features, and drive adoption of best practices in digital news publishing and monetization

Required Qualifications:
  • Experience running technical projects at various scales
  • Ability to work on multiple projects simultaneously without losing focus or missing deadlines
  • Strong communication and relationship-building skills
  • Deep technical knowledge and expertise in WordPress
  • Passion for understanding customer needs and proposing creative solutions

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