Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager.

Key Responsibilities:

• Serve as the primary point of contact for assigned clients, building strong relationships and understanding their technical and business objectives
• Collaborate with clients to develop customized solutions and strategies that align with their cybersecurity goals and regulatory compliance requirements
• Deliver regular reports and updates to clients, highlighting key insights, trends, and recommendations to enhance their security posture

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field
• 5+ years of experience in a technical account management or customer success role within the cybersecurity industry
• Strong understanding of cybersecurity concepts, technologies, and best practices
• Experience with CRM systems (e.g., Salesforce) and proficiency in using collaboration tools (e.g., Slack, Zoom)
• Certifications such as CISSP, CISM, or CISA are a plus