Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager.

Key Responsibilities

• Build and maintain technical knowledge of products, partners, and services
• Manage a designated portfolio of customers and serve as a single point of contact for inquiries
• Identify gaps in customer workflows and provide solutions to enhance their business objectives

Required Qualifications

• Bachelor's Degree or equivalent experience
• Three years of experience in a client-facing customer support or service role
• One year of experience in a technical role related to the company's products
• Project management or coordination experience preferred
• Proficiency in the company's core software products is required