Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager to build strategic relationships with federal customers and ensure their success with the company's products.

Key Responsibilities

• Ensure customer desired outcomes are achieved through proactive outreach
• Manage a portfolio of customers to ensure their success and satisfaction
• Act as a subject matter expert for customers planning changes or enabling new capabilities

Required Qualifications

• 4-year college degree and US Citizenship required
• 5+ years of experience in a related function, preferably in the federal sector
• Previous technical support and sales engineering or technical account management experience
• Experience designing and supporting multilayer IP networks and network security
• Willingness to travel 10% of the time