Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager, Majors & Enterprise (Northeast).

Key Responsibilities

• Provide expert guidance on deployment and operational best practices while serving as the primary liaison for technical inquiries
• Develop trusted advisor relationships with customer stakeholders to increase adoption and ensure satisfaction
• Identify and resolve technical issues, collaborating with internal teams to enhance customer experience

Required Qualifications

• 3+ years of experience in technical customer-facing roles, such as Technical Account Manager or Solutions Engineering
• Strong understanding of cloud services, architectures, and security best practices, with preferred CSP level certifications
• Familiarity with container technologies like Docker and Kubernetes
• Proven ability to build and maintain relationships with enterprise clients and drive customer success
• B.S. in Computer Science, Engineering, or a similar field, or equivalent experience