Technical Account Manager

Job Summary

A company is looking for an Associate Technical Account Manager to manage technical accounts and ensure exceptional client service.

Key Responsibilities

• Manage a high-volume book of customers through email and in-app messaging
• Provide technical guidance and support to customers via email or calls
• Collaborate with internal teams to resolve technical issues and improve service delivery

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Proven experience in technical account management or a similar role
• Strong understanding of Microsoft Azure and core Azure services
• Ability to manage multiple tasks and prioritize effectively