Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager to support client satisfaction throughout the customer lifecycle.

Key Responsibilities

• Respond to account-level customer inquiries and ensure timely follow-up
• Collaborate with project teams and support large projects by coordinating communication and reporting
• Document all customer interactions and maintain up-to-date records in tracking systems

Required Qualifications

• 5+ years of experience in technical account management or high-level customer support, preferably in a software development or IT environment
• Familiarity with issue-tracking software and project deliverables
• Ability to travel to customer sites or other locations as needed