Technical Account Manager
Location: Remote
Compensation: Salary
Reviewed: Sat, May 31, 2025
This job expires in: 9 days
Job Summary
A company is looking for a Technical Account Manager who will support key clients and ensure their success with the platform.
Key Responsibilities
- Serve as the main point of contact for key clients, ensuring clear communication
- Support pre-sales efforts by providing technical guidance to strategic clients
- Manage onboarding for new merchants and handle escalated technical support issues
Required Qualifications
- 3-5 years of experience in Technical Account Management or similar roles
- Strong technical skills in e-commerce platforms, ERP, and integrations
- Experience managing key performance metrics related to support and platform reliability
- Excellent organizational and project management skills
- Proactive and solution-oriented with a strong sense of accountability
COMPLETE JOB DESCRIPTION
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Company Overview
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