Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager to oversee client relationships and IT solutions.

Key Responsibilities

• Conduct meetings with clients to identify IT needs and create annual roadmaps
• Collaborate with account management, engineering, and sales teams to develop solutions
• Present proposals and solutions to clients, ensuring alignment with their objectives

Required Qualifications

• 10 years or more of IT service experience, specifically in managed service provider (MSP) environments
• Experience in solution selling and account relations
• Ability to guide clients through a discovery process with effective questioning
• Local to the southwest suburbs of Chicago
• Confidence in engaging with C-Suite clients