Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager.

Key Responsibilities

• Conduct recurring client business review sessions to ensure service delivery meets contractual outcomes
• Manage multiple technical engagements from inception to completion, including client escalations and satisfaction metrics
• Collaborate with stakeholders to communicate project performance and address client concerns

Required Qualifications

• Bachelor's Degree in Information Technology, Information Security/Assurance, Engineering, or a related field
• At least 5 years of experience in a technical role and customer-facing project delivery leadership
• Certification in Security (e.g., Security+, CISSP, CISM) is required
• Demonstrated understanding of Information Security and Cyber Operations functional areas
• Experience with cloud providers (AWS, GCP, Azure) and virtualization/containerization