Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager to serve as the primary liaison for key customers, ensuring successful adoption and optimization of the platform.

Key Responsibilities

• Own and drive strategic account plans focused on adoption milestones and revenue growth
• Partner with internal teams to design and optimize workflows for AI systems
• Guide customers through onboarding, troubleshoot challenges, and drive product utilization

Required Qualifications

• 5+ years of experience in a technical role such as Solutions Engineer or Technical Account Manager
• Design and architecture-level understanding of data processing and machine learning systems
• Experience in MLOps, machine learning pipelines, and data orchestration tools
• Proficiency in Python or a genuine desire to learn
• Experience developing account plans focused on growth and product-led revenue