Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager.

Key Responsibilities

• Provide technical consultation and architecture design tailored to customer needs
• Engage proactively with key accounts to drive customer retention and growth
• Act as the voice of the customer, collaborating with internal teams to resolve issues and improve customer experiences

Required Qualifications

• Proven experience in cloud infrastructure and deep knowledge of Linux, distributed systems, and automation
• Programming or development experience with basic skills in at least one mainstream language (e.g., Python, Go)
• Understanding of provisioning and deployment strategies using tools like Terraform, Ansible, and Docker
• Proficiency with at least one major cloud platform (AWS, Google Cloud Platform, or Azure)
• Experience advocating for customer needs and translating feedback into actionable insights