Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager to drive success for strategic customers.

Key Responsibilities

• Collaborate with Account Executives to develop retention and growth strategies for existing accounts
• Serve as the technical point of contact for high-value customers and guide best practices
• Engage proactively in customer planning sessions and partner cross-functionally to advocate for customer needs

Required Qualifications

• 8+ years in a customer-facing technical role
• 5+ years supporting enterprise deployments
• Knowledge of cloud and web-related technologies, with proficiency in cloud providers (Azure, AWS, GCP)
• Familiarity with search platforms (Solr, Elasticsearch, etc.) and basic scripting languages (Python, Ruby)
• Bachelor's degree in Engineering, Computer Science, MIS, or a comparable field is preferred