Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager to work with clients to ensure successful implementation and optimization of their solutions.

Key Responsibilities

• Provide technical recommendations and best practices for clients' identity and security needs
• Coordinate business reviews with customer leadership and assist in planning platform roll-outs and upgrades
• Engage with cross-functional teams to address and resolve customer needs effectively

Required Qualifications

• Minimum of 5 years' enterprise customer-facing experience in a relevant role
• Understanding of Java and knowledge of web technologies
• Experience with Identity Management, Access Management, or Federation
• Familiarity with SFDC or equivalent CRM systems
• Proven track record in managing relationships with large enterprise clients