Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager.

Key Responsibilities

• Build strong relationships with clients to understand their technical environments and advise on solutions
• Serve as the primary technical liaison, resolving complex issues and advocating for client needs
• Conduct technical health assessments and lead discussions to maximize product utilization and client satisfaction

Required Qualifications

• High School Diploma or GED equivalent
• Minimum of 3 years in a client-facing technical security role
• At least 2 years of hands-on experience with SIEM and EDR
• Technical knowledge in Networking, Security, Identity Management, and Cloud Services
• Preferred certifications include Security+, PMP, or equivalent