Technical Account Manager

Job Summary

A company is looking for a Technical Account Lead - Remote.

Key Responsibilities

• Manage day-to-day account management and client interactions, handling routine technical support issues
• Establish strong, long-term relationships with clients and serve as the first point of service escalation
• Participate in QBRs, conduct wellness checks, and review/approve billing and other financial documentation

Required Qualifications

• 1-3 years of experience in technical account management or related fields
• Proven track record of solving technical problems
• Basic knowledge of SEC regulations and electronic filing requirements
• Familiarity with XBRL dependencies within specific Arc Suite platforms
• Basic technical acumen and product knowledge