Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager to oversee client relationships and ensure successful service delivery.

Key Responsibilities

• Manage and nurture client relationships to ensure satisfaction and retention
• Collaborate with sales and business development teams to close new business opportunities
• Develop and present proposals tailored to client needs

Required Qualifications

• 3+ years of experience as a Technical Account Manager, preferably in a Managed Services environment
• Understanding of technology including workstations, networking, and cybersecurity
• Proven ability to build professional relationships based on trust
• Experience in writing proposals for clients
• Experience in a sales or business development role