Technical Account Manager

Job Summary

A company is looking for a Senior Associate Technical Account Manager to serve as a trusted technical advisor and customer advocate.

Key Responsibilities

• Own the technical success of assigned customer accounts throughout their intelligence journey
• Partner with customers to define and deliver intelligence-led outcomes using the company's capabilities
• Monitor platform adoption and conduct account health reviews to ensure operational success

Required Qualifications

• 3-5+ years of experience in customer-facing cyber threat intelligence or security operations roles
• Strong understanding of intelligence principles and technical fluency with intelligence platforms and integrations
• Demonstrated success in account health management and customer relationship growth
• Bachelor's Degree in cyber security, computing science, intelligence studies, or related field
• Industry certifications such as CISSP, GCTI, GCIH are preferred