Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager to lead and manage post-launch initiatives for clients, focusing on technical health and integration.

Key Responsibilities

• Manage the technical aspects of client relationships, ensuring product adoption and integration health
• Liaise with operational and technical client stakeholders to drive product improvements
• Serve as the voice of the customer to internal teams, providing technical governance and developing account plans

Required Qualifications

• Minimum 2 years of professional experience, with at least 1 year in a client-facing technologist role
• Strong technical acumen with proficiency in SQL and experience with APIs and technical integrations
• Experience in leading client conversations and influencing stakeholder decision-making
• Ability to communicate technical and business requirements effectively to engineering teams
• Background in enterprise healthcare systems or digital payment technologies is preferred