Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager.

Key Responsibilities

• Build and maintain client-specific technology roadmaps aligned to business objectives
• Engage in high-level discussions with clients to guide long-term technology planning
• Provide guidance on security, compliance, and industry best practices

Required Qualifications

• At least 5 years of experience in technology-facing roles
• Strong understanding of IT infrastructure and technology concepts
• Proven ability to build trust-based, long-term client relationships
• Experience working with ticketing systems
• Familiarity with Microsoft ecosystems (Azure AD, M365 administration, etc.)