Technical Account Manager

Job Summary

A company is looking for a Senior Associate Technical Account Manager.

Key Responsibilities

• Support the technical success of assigned customer accounts throughout their intelligence journey
• Develop an understanding of customer intelligence goals to deliver measurable outcomes
• Collaborate with various teams to ensure a unified customer experience and drive platform adoption

Required Qualifications

• 1-2 years of experience in consulting, customer-facing roles in cybersecurity, technical support, or intelligence operations
• Foundational understanding of intelligence concepts, cybersecurity tools, and SaaS environments
• Demonstrable competency in account health management and risk mitigation
• Knowledge of the Intelligence Lifecycle and common security frameworks such as MITRE ATT&CK
• Bachelor's Degree or related experience in cybersecurity, computing science, or related fields