Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager - Enterprise SaaS.

Key Responsibilities

• Serve as the primary technical point of contact for assigned enterprise accounts
• Provide proactive technical guidance during onboarding, implementations, and ongoing account management
• Troubleshoot and resolve complex technical issues in collaboration with Engineering and Product teams

Required Qualifications

• Experience in a Technical Account Manager, Solutions Engineer, or similar customer-facing technical role
• Strong understanding of SaaS platforms and enterprise customer environments
• Five to seven years of relevant professional experience, or a combination of experience and education
• High School Diploma or equivalent required; Bachelor's Degree preferred