Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager to drive customer success using their GPU infrastructure.

Key Responsibilities

• Build and maintain trusted relationships with customers, acting as the primary point of contact for their needs
• Host regular, data-driven partnership reviews with key customers and deliver exceptional customer outcomes
• Collaborate cross-functionally with Sales and Engineering teams to ensure technical and operational readiness for customer onboarding

Required Qualifications

• 4+ years of experience in a customer success or customer-facing role
• Prior experience in a cloud infrastructure company
• Ability to work with engineering teams and explain complex technical concepts to non-technical stakeholders
• Experience in designing and leading the implementation of new processes
• Proficient in using advanced data analytics platforms for strategic decision-making