Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager (Central).

Key Responsibilities

• Serve as a trusted technical advisor, guiding customers through deployment and operationalization of the platform
• Drive customer adoption and satisfaction by developing success plans and addressing any blockers to utilization
• Manage a book of business, identifying expansion opportunities and supporting revenue objectives

Required Qualifications

• 5-8+ years of experience in technical customer-facing roles related to cloud or cloud-security products
• B.S. in Computer Science, Engineering, or a related field, or equivalent experience
• Strong understanding of cloud services and architecture, with familiarity in at least one CSP (AWS/GCP/Azure/OCI)
• Proven track record of managing relationships with enterprise clients and driving customer outcomes
• Familiarity with cloud-security best practices and container technologies