Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager to manage client relationships and ensure account health and growth.

Key Responsibilities

• Serve as the primary point of contact for assigned accounts and manage proactive communication
• Prepare and present technical business reviews, converting findings into actionable plans
• Create accurate quotes and scopes of work while coordinating internal execution and standards alignment

Required Qualifications

• 3+ years in an MSP or IT services environment in a client-facing role
• Strong technical fluency in Microsoft 365, endpoint management, networking, backup, and security fundamentals
• Experience presenting to executives and business owners
• Strong organizational skills and follow-through