Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager.

Key Responsibilities

• Ensure customer success with Medical Education Technology, including onboarding and retention
• Act as a primary point of contact for customers, defining success metrics and facilitating communication
• Drive adoption of digital learning programs and develop key performance metrics related to customer experience

Required Qualifications, Training, and Education

• Bachelor's Degree required, preferably in business administration or education
• 3 years of Technical Account experience in a medical device or technology organization required
• Technical certifications related to Planhat, Salesforce, or similar preferred
• Experience with digital learning software tools preferred
• Minimum of 1 year of experience as a Technical Account Manager, Associate at the company is acceptable