Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager to serve as the main technical advisor for strategic clients.

Key Responsibilities

• Act as the primary technical point of contact for assigned enterprise customers, providing support and troubleshooting
• Coordinate with internal teams to resolve issues and maintain high customer satisfaction
• Guide customers on best practices and proactively recommend solutions to meet their objectives

Required Qualifications

• 5+ years of experience in technical account management, solutions engineering, or technical consulting
• Extensive knowledge of PostgreSQL and familiarity with Linux and Windows shells
• Experience with project management tools such as Jira and knowledge of B2B SaaS products
• Solid understanding of cloud computing platforms, including Microsoft Azure and AWS
• Proven ability to manage multiple customers and priorities simultaneously