Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager to guide customers in adopting their solutions and optimizing their use of the Microsoft ecosystem.

Key Responsibilities

• Design and configure scalable solutions based on customer business needs using OnePlan and the Microsoft Power Platform
• Provide hands-on support and technical guidance to customers, ensuring they understand how to effectively use the platform
• Identify and remove technical barriers to facilitate customer engagement and adoption

Required Qualifications

• Familiarity with the Microsoft Power Platform, including Power Apps, Power BI, and Power Automate
• Experience in Project Portfolio Management and understanding of organizational work planning and delivery
• Strong organizational skills to manage multiple customer engagements simultaneously
• Ability to communicate technical concepts clearly to non-technical audiences
• Experience building relationships and supporting customers throughout their journey