Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager to own the technical relationship and delivery experience for assigned customer accounts.

Key Responsibilities:

• Serve as the primary technical point of contact for assigned customer accounts
• Manage and coordinate customer technical engagements from onboarding through steady-state operations
• Track and manage technical deliverables, milestones, and dependencies

Required Qualifications:

• 5+ years of experience in a technical customer-facing role
• Strong technical aptitude and ability to understand complex systems
• Experience coordinating cross-functional technical teams
• Ability to manage multiple customer engagements simultaneously