Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager to ensure client success with their identity solutions.

Key Responsibilities

• Provide technical recommendations and best practices for clients' identity and security needs
• Coordinate business reviews with customer leadership to highlight performance and success
• Manage ongoing customer needs to drive high retention and loyalty

Required Qualifications

• Minimum of 5 years' experience in a customer-facing role such as Customer Success or Sales Engineering
• Understanding of Java and knowledge of web technologies
• Experience with Identity Management, Access Management, or Federation
• Experience with SFDC or equivalent CRM systems
• Ability to manage proactive and reactive tasks effectively