Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager.

Key Responsibilities

• Serve as a dedicated technical advisor to strategic customers, supporting their Airtable implementations
• Design tailored Airtable solutions by understanding customer workflows and connected systems
• Collaborate with Product, Engineering, and Support to address customer trends and technical challenges

Required Qualifications

• 3 to 6 years of experience in technical account management, consulting, or pre-sales solution architecture at a SaaS company
• Strong systems thinking with the ability to design structured solutions involving data and workflows
• Solid understanding of data modeling, solution design, and cross-platform architecture
• Experience with APIs, webhooks, automations, and basic scripting for workflow optimization
• Experience embedding AI-driven workflows into business processes