Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager.

Key Responsibilities

• Act as the primary technical point of contact for assigned accounts, building trusted relationships with stakeholders
• Support partners by leveraging technical expertise in API, product features, and workflow solutions
• Proactively monitor partner usage and advocate for their technical needs within the company

Required Qualifications

• 3+ years of experience in technical account management within e-commerce or SaaS
• Strong technical background with experience in APIs and debugging integrations
• Proficiency with data analysis tools for querying and visualizing partner usage data
• Experience translating partner needs into actionable internal deliverables
• Ability to work independently in incident and problem management