Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager to serve as the primary technical point of contact for clients.

Key Responsibilities

• Partner with clients' technical stakeholders to provide expert-level guidance on implementation and operation of solutions
• Lead technical discussions and coordinate internal teams to troubleshoot complex technical issues
• Conduct product training and provide regular reporting on customer health and product usage

Required Qualifications

• 4+ years of experience in a Technical Account Manager or similar customer-facing technical role
• Experience in Healthcare IT with a background in project management and technical implementations
• Comfort with Linux infrastructure, software development, and cloud platforms
• Demonstrated ability to explain complex technical concepts to diverse stakeholders
• Bachelor's degree in Computer Science, Engineering, Information Technology, or related field (preferred)