Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager.

Key Responsibilities

• Manage and resolve all technical tickets for assigned strategic accounts
• Develop and maintain technical success plans that align TestRail's capabilities with the customer's long-term business goals
• Advise customers on integrating TestRail with modern DevOps tools and assist in leveraging the TestRail REST API

Required Qualifications

• Proficiency with Windows and Linux servers
• Strong understanding of web technologies and networking
• Experience with at least one major scripting or programming language
• Familiarity with software testing methodologies (BDD, TDD, Agile)
• Self-motivated and customer-oriented, capable of managing work against performance metrics