Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager to enhance customer engagement through AI-driven solutions.

Key Responsibilities:

• Guide customers through onboarding and campaign execution while collaborating with Customer Success
• Set up and optimize customer-specific B2B email campaigns and manage prospect lists
• Track campaign replies, drive follow-up, and capture best practices for scalable outreach processes

Qualifications:

• 3-5 years of experience in customer success, sales outreach, or technical implementation roles
• Experience with B2B email marketing platforms and sales outreach workflows
• Background in lead nurturing, prospect engagement, and email copywriting preferred
• Proven ability to analyze campaign performance using data and implement optimizations
• Experience working with CRM systems and managing customer data